Servus Credit Union Fixed Mortgage Consumer Reviews
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Listen to all the other reviews, this company is created to screw people over in their time of need. I signed up for mortgage insurance and paid them for over 2 years no questions asked. When it came time to start a claim they picked apart every detail they could just to avoid having to pay me out. They took information before I even started paying them and determined that I was no longer eligible because I did not work 12 consecutive months. They wanted 20 hours per week on average (which I did have), but consecutive. Had I waited 20 years to start a claim they would have said the same thing! If I paid them for a million years as long as that one year beforehand I didn't fit their guidelines I'd still be out of luck.
After 17 years they closed my account citing abandond account. Only 3 mos after last transaction due to unemployment of 21 months. Big Head Ache. Beware especially if you have been out of work for a while like a lot of Albertans have been. Still having trouble recovering "shares". What a joke Servus turned out to be. Do not recommend to anyone.
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Wonderful customer service. They are available to answer questions and take the time to make sure you are satisfied.
Servus Credit Union as my MORTGAGE LENDER Lender was ok We Did not have any issues with them at all
Renewed after several years with credit union. Easy to deal with, always with same officer. Has a feature to collect enough cash for city taxes.
I got laid off of my jobs due to COVID so I tried using my insurance to help pay my mortgage I sent in all requested documents and was still denied. Absolutely terrible I wasted 3 years of money to them to do nothing than I sell my place and they charged me 3000$ in fire insurance fees. DO NOT RECOMMEND AT ALL.